Oct
28
2008
Does your business use a FAQ? OK – let’s reword that. Could your business use a FAQ? Sure it could. Enormous amounts of time are spent answering the same questions over and over. Good Customer Service demands that we don’t say, “I AM SO SICK OF THAT QUESTION! READ THE %$#@ TERMS!!!!” Instead we politely [...]
Tags: email, gmail
Oct
27
2008
You can’t get away from GMail. Since it was introduced about 4 years ago, GMail has changed the way email is accessed and stored. There were certainly online email accounts before GMail – and it’s not like HotMail, AOL, or Yahoo mail were difficult to use. But GMail just did so many things right (including [...]
Tags: email, gmail
Aug
22
2008
What do you need to sell information products online? The list changes constantly. Some of the services I couldn’t do without might be meaningless to you. Even so, here’s the beginning of a list of essential web sites, tools, applications, and services that no online entrepreneur should be without. WEB SERVICES AND ACCOUNTS Email Accounts [...]
Tags: blogger, bloglines, email, Flickr, gmail, google, jing, snag-it, wordpress, You Tube